Austin offices and field offices are open from 8 a.m. to 5 p.m. local time Monday through Friday (except for state and national holidays). Tax Assistance regular office hours are Monday through Friday from 7:30 a.m. to 5:30 p.m. Unclaimed Property section and Business Line regular office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.
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For tax-related questions, try our tax information FAQs or submit a new question via email to our tax professionals.
Tax Assistance and Customer Service Response Times
We are committed to responding to calls and e-mails as quickly as possible. See our call tips and peak schedule for details on factors that may impact response times.
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Comptroller's Office Directories
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Get Help by Email
- WebFile Help email: WebFileHelp@cpa.state.tx.us
- Account Changes: WebChange
- Exempt Organizations email: exempt.orgs@cpa.state.tx.us
- Texas Procurement and Support Services (TPASS) email: procurement_info@cpa.state.tx.us
- Property Tax email: ptad.cpa@cpa.state.tx.us
- Local Government Assistance email: local.govt@cpa.state.tx.us
- Unclaimed Property email: unclaimed.property@cpa.state.tx.us
- Texas Tomorrow Funds email: texas.tomorrow@cpa.state.tx.us
- Statewide Financial Management email: statewide.accounting@cpa.state.tx.us
- CPA Purchasing and HUB Information email: cpa.hub@cpa.state.tx.us
- Open Records email: open.records@cpa.state.tx.us
- Fiscal Notes Editorial email: fiscal.notes@cpa.state.tx.us
- Fiscal Notes Online Subscription
- Customer Service Liaison email: comptroller.help@cpa.state.tx.us
- Ombudsman email: ombudsman@cpa.state.tx.us
- Webmaster email: wosg@cpa.state.tx.us
If you need to contact the agency via TDD equipment, please visit Relay Texas for assistance.
Mailing Address
Texas Comptroller of Public Accounts
P.O. Box 13528, Capitol Station
Austin, Texas 78711-3528
Location
Texas Comptroller of Public Accounts
Lyndon B. Johnson State Office Building
111 East 17th Street
Austin, Texas 78774